3 hard skills or competencies (industry competencies) for Building and Grounds Supervisor I
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes basic issues to HVAC units and the possible causes.
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Level 2 Behaviors
(Light Experience)
Documents the wiring requirements for setting up HVAC systems.
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Level 3 Behaviors
(Moderate Experience)
Manages the installation, troubleshooting, maintenance, and repair of HVAC equipment based on company's standards.
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Level 4 Behaviors
(Extensive Experience)
Generates cost savings by recommending long-term needs and strategies for HVAC systems and components.
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Level 5 Behaviors
(Mastery)
Develops HVAC codes in adherence to the company’s requirements.
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7 general skills or competencies (Job family competencies) for Building and Grounds Supervisor I
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Discusses different types of building maintenance, including preventative, routine, and remedial maintenance.
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Level 2 Behaviors
(Light Experience)
Enters building system information in the maintenance record system to ensure accurate reports.
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Level 3 Behaviors
(Moderate Experience)
Implements the preventative maintenance program to identify the cause of errors or defects.
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Level 4 Behaviors
(Extensive Experience)
Guides maintenance teams in resolving issues to maintain the functionality of the building.
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Level 5 Behaviors
(Mastery)
Establishes emergency procedures and safety programs to ensure building safety.
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10 soft skills or competencies (core competencies) for Building and Grounds Supervisor I
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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Summary of Building and Grounds Supervisor I skills and competencies
There are 3 hard skills for Building and Grounds Supervisor I, Equipment Maintenance, HVAC, Plumbing.
7 general skills for Building and Grounds Supervisor I, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
10 soft skills for Building and Grounds Supervisor I, Standard Operating Procedures (SOP), Planning and Organizing, Judgment and Decision Making, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Building and Grounds Supervisor I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Judgment and Decision Making.